Previous incidents
⚠️ Database Cluster Slow Response
Resolved Jan 29, 2026 at 8:50pm UTC
We’re aware of an issue causing slow response times in our database cluster, which may result in brief downtime. The team is actively investigating.
🚨 Moderation System Downtime
Resolved Jan 16, 2026 at 2:33pm UTC
The issue affecting the moderation system has been resolved, and all services are now operating normally.
We have identified the issue causing the moderation system downtime. The problem is related to a temporary disruption in our backend moderation services, which impacted request processing and data syncing.
Our team is actively applying a fix and monitoring the system to ensure stability. More updates will be shared shortly.
We are currently experiencing a downtime affecting our moderat...
Service Disruption – 502 Bad Gateway
Resolved Jan 7, 2026 at 12:44pm UTC
Our team has identified the root cause of the issue and is actively working to resolve it. We will continue to provide updates here as progress is made.
We are currently experiencing a 502 Bad Gateway error affecting Embed Studio. Our team is actively investigating the issue and working to restore full service as quickly as possible. Updates will be provided here as progress is made.
Degraded Performance – Embed Studio API
Resolved Dec 12, 2025 at 12:50pm UTC
We are actively investigating a drop in API response times affecting our sending system. If you experience slow send times, this is the cause. We’ll provide updates as we work on resolving the issue.
Cloudflare DNS Issues Detected
Resolved Dec 11, 2025 at 1:13pm UTC
Cloudflare is currently experiencing DNS-related problems that may cause slow loading or temporary unavailability of our website.
Cloudflare has acknowledged the issue and is temporarily migrating our traffic to another region to stabilize access.