Previous incidents

We are currently experiencing an issue affecting authentication and account-related services on Embed Studio. Users may encounter problems logging in, accessing their accounts, or completing account actions such as reactivation.
Our team is actively investigating and working to resolve the issue as quickly as possible. We are closely monitoring the situation and will provide updates as progress is made.

The issue has been identified and our team is actively working o...

Some users experienced issues when attempting to reactivate their accounts. The issue has now been resolved, and we are continuing to monitor the system to ensure everything remains stable.

We are currently transferring Core Backend Services to a new server to improve overall performance and reliability.

All services will remain live during the migration process, so users should not experience any interruptions at this time.

When the migration is complete, we will briefly shut down the old server while the new server boots and takes over operations. This may cause a short service interruption. We will provide advance notice before this occurs.

Thank you for your patience whil...

Our team has identified the root cause of the disruption affecting the Public API Service and Real-Time Gateway.

The issue was traced to instability within core API routing infrastructure, resulting in failed requests and delayed real-time updates.

A patch is currently being deployed to restore stability and normalize traffic handling. We are actively monitoring system performance as changes roll out.

Further updates will be provided shortly.

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We’re aware of an issue causing slow response times in our database cluster, which may result in brief downtime. The team is actively investigating.

The issue affecting the moderation system has been resolved, and all services are now operating normally.

We have identified the issue causing the moderation system downtime. The problem is related to a temporary disruption in our backend moderation services, which impacted request processing and data syncing.

Our team is actively applying a fix and monitoring the system to ensure stability. More updates will be shared shortly.

We are currently experiencing a downtime affecting our moderat...

Our team has identified the root cause of the issue and is actively working to resolve it. We will continue to provide updates here as progress is made.

We are currently experiencing a 502 Bad Gateway error affecting Embed Studio. Our team is actively investigating the issue and working to restore full service as quickly as possible. Updates will be provided here as progress is made.